100%
faster product and order processing
2x
improvement in website performance with real-time stock updates
98%
accuracy in product and order management
About
Client
Business
Business Overview
Pryme deals in an online business in the manufacturing industry through WooCommerce for its e-commerce transactions.
Operational Scope
The client runs multiple websites that demand a system to manage products, customers, and orders in a unified manner.
Operational Challenges
The previous system contained workflow problems when updating inventories, managing products, and processing orders.
Our Solutions
Our team designed a tailored NetSuite solution to enhance the management processes for products, orders, and customers.
Centralized Order Management
WooCommerce order processing enabled by the NetSuite platform tracks orders automatically to minimize human-order handling while increasing operational speed.
Automated Inventory Updates
Real-time stock data updates through NetSuite provide complete accuracy across every platform as they eliminate data discrepancies.
Seamless Product Management
The complete management of product listings exists within NetSuite, which maintains uniformity between multiple WooCommerce websites.
Dynamic Stock and Order Handling
NetSuite maintains constant stock visibility that helps businesses avoid inventory oversales and supports precise order processing.
Challenges
Addressing inefficiencies in WooCommerce’s ability to manage stock and orders effectively.
Scalability Issues
The platform required powerful, robust capabilities to handle its large transaction volume across different websites.
Order and Inventory Synchronization
The system should maintain instant updates to inform users about product availability and the status of their orders.
Dynamic Pricing and Location-Based Stock Management
Their existing system must adjust pricing with inventory amounts to suit distinct location and storefront requirements.
Results
The NetSuite systems greatly improved e-commerce functions by minimizing delays and enhancing operational performance.
Faster Order Processing
WooCommerce orders can be processed directly in NetSuite, leading to faster order fulfillment processes.
Accurate Inventory Management
The system runs automatic updates that enable precise inventory tracking to prevent inaccuracies between systems.
Enhanced Customer Experience
The system provides customers with visible stock levels and quicker order processing methods.
Operational Efficiency
The implementation of NetSuite allowed Pryme to improve e-commerce scalability together with operational system streamlining.
