60%
Enhanced productivity with streamlined workflows.
55%
Data errors reduced by minimizing manual interventions.
60%
Transparency improved with real-time access to billing data.
About
Client
Business
Growing E-commerce Business
The client, a rapidly expanding e-commerce company, needed a way to streamline their vendor bill approval process across multiple departments.
Manual Bottlenecks
They faced inefficiencies due to manual processing, leading to delays in approval and payment workflows.
Need for Control and Transparency
The client sought a system that would offer real-time access and visibility into the vendor bill approval process for better control and decision-making.
Our Solutions
We implemented a custom-built NetSuite solution for vendor bill approvals, tailored to the client’s needs:
Custom Records for Approvals
Created custom records to display approval flows for each department, allowing managers to track the status of pending approvals.
Scripted Approval Workflow
Developed a custom script to assign approvers to specific departments, ensuring that vendor bills were routed to the appropriate person for approval.
SuiteLet and Client Scripts
Utilized SuiteLet and client scripts to ensure smooth processing and handling of vendor bills while maintaining proper approval flow.
Dashboard and Portlet Integration
Designed a custom portlet script for easy navigation between the approval dashboard and individual vendor bills, providing quick access to pending tasks.
Challenges
Several challenges were addressed during the implementation:
Approval Workflow Automation
Automating the vendor bill approval process while maintaining accuracy and consistency across departments.
Efficient Dashboard Design
Developing a custom dashboard interface to clearly show all pending vendor bills and their status across departments.
Data Integrity
Ensuring that the data flow between different departments and approvers remained accurate, with all approval records easily accessible for review.
Results
The vendor bill approval solution provided several tangible benefits for the client:
Streamlined Approval Process
The automated workflow allowed department heads to quickly approve or reject vendor bills, significantly reducing the time and effort involved in manual approval processes.
Improved Accuracy
Automated workflows minimized errors related to manual data entry, ensuring a higher level of accuracy in the approval process.
Real-Time Access
The custom dashboard and reporting tools provided real-time visibility into the approval process, enabling better control and faster decision-making.
Increased Efficiency
The client’s finance team could focus on higher-value tasks as the automated system handled most of the vendor bill approval process.