95%
streamlined order processing with automated Shopify-NetSuite integration.
90%
accuracy in real-time sync of customer data, inventory, and product information.
85%
improvement in product management with custom parent-child linking and metafield updates.
About
Client
Business
Fashion Industry Leader
Signal Brands Australia is a leading fashion brand specializing in retail and e-commerce, with a strong online presence powered by Shopify.
Need for Integration
The client sought an efficient integration of their Shopify platform with NetSuite to improve operational workflows and order management.
Real-Time Synchronization
They needed real-time synchronization for orders, inventory, and customer data to ensure seamless operations across multiple channels.
Our Solutions
We provided a complete integration solution between Shopify and NetSuite for Signal Brands Australia, ensuring smooth data transfer and automation of key processes.
Online Orders Integration
Orders placed on Shopify were integrated into NetSuite as sales orders, ensuring quick and accurate order processing between platforms.
Customer Data Synchronization
We automated the sync of customer data between Shopify and NetSuite, utilizing email IDs as unique identifiers to maintain consistent records.
Product and Inventory Sync
A custom integration was developed to synchronize product data and inventory levels from NetSuite to Shopify, ensuring real-time updates and accurate listings.
Shipment Data Export
Automated shipment export from NetSuite to Shopify, providing real-time updates on fulfillment statuses and delivery tracking.
Challenges
Overcoming data structure discrepancies and managing complex product relationships across platforms.
Customer Uniqueness
Identifying unique customers across Shopify and NetSuite was a challenge due to differences in data structures.
Parent-Child Product Linking
Ensuring correct product hierarchy between NetSuite and Shopify required a tailored solution to manage parent-child relationships.
Product Metafield Management
Handling large volumes of product metafield data and ensuring correct updates added to the integration complexity.
Results
Delivering seamless integration, accurate data synchronization, and enhanced product management for operational efficiency.
Improved Order Processing
Automating order flow from Shopify to NetSuite as sales orders reduced manual intervention and improved processing times.
Accurate Inventory Management
Real-time synchronization between Shopify and NetSuite ensured that inventory levels were always up to date, preventing stock issues.
Unified Customer Data
Customer data was consistently maintained between systems, providing a unified view of customer relationships.
Enhanced Product Management
The custom metafield and parent-child product linking solutions provided accurate and up-to-date product listings, improving the online shopping experience.
