40%
Reduction in order processing time
30%
Decrease in manual order entry errors
25%
Improvement in real-time order accuracy
About
Client
Business
Industry Leader
National Allergy Prevention specializes in asthma, sinus, and allergy products, leading the industry in innovative health solutions for consumers.
Operational Focus
The company focuses on simplifying operations and enhancing data flow within their supply chain to maintain high levels of operational effectiveness.
Operational Challenges
National Allergy faced challenges with manual order processing, real-time data synchronization, and shipping logistics, which hindered operational efficiency and increased the risk of manual errors.
Our Solutions
We developed a customized API-based integration solution that streamlined National Allergy Prevention’s operations by connecting their FSI (Financial Service Integration) system with NetSuite.
Bidirectional API Communication
We built an API integration layer to enable secure and efficient bidirectional communication between FSI and NetSuite systems.
Automated Order Processing
The solution automated the transfer of order information, real-time data synchronization, and shipping processes between the systems.
Custom Integration Layer
A custom integration layer was designed to transfer and synchronize order data in real-time, ensuring seamless communication across platforms.
Optimized Data Flow
We enhanced the data flow and accuracy by creating custom scripts for data mapping, ensuring compatibility between different data formats.
Challenges
The project involved several key challenges requiring innovative problem-solving:
System Compatibility
Ensuring seamless communication between FSI and NetSuite systems required extensive testing and validation to guarantee secure and accurate data transmission.
Data Mapping
The differences in data formats and structures between the two systems required careful data mapping and transformation to ensure consistency throughout the integration.
Minimizing Downtime
Strategic scheduling and contingency planning were essential to avoid operational disruptions during the integration process and minimize downtime for National Allergy Prevention.
Results
The API-based integration provided tangible benefits for National Allergy Prevention, improving their operational efficiency:
Reduced Order Processing Time
The integration reduced order processing time by 40%, accelerating fulfillment and enhancing customer satisfaction.
Decreased Manual Errors
By automating order creation and data synchronization, the company achieved a 30% reduction in manual errors associated with order fulfillment.
Improved Accuracy
Real-time data synchronization between systems increased order accuracy by 25%, ensuring that customer orders were processed accurately and efficiently.
Streamlined Operations
The integration improved operational efficiency by automating key processes, allowing the company to focus on growth and customer service.
