NetSuite and Adobe Celigo Integration

Industry

Food and BeverageRetailSubscription Services

Services

Celigo CustomizationCeligo IntegrationNetSuite CustomizationNetSuite IntegrationNetSuite Support Maintenance

70%

faster design transfer for order processing

3x

Efficiency with faster subscription & order processing

100%

order accuracy through automated data sync

About
Client
Business

About The Fruit Box

The Fruit Box is a subscription-based e-commerce company specializing in delivering fresh fruits to customers.

The Challenge

The client previously struggled with an outdated integration that could not handle complex subscription orders across multiple sales orders.

The Need for a Custom Solution

They required a custom solution to streamline their subscription management and accurately update sales order quantities.

Our Solutions

We implemented a fully customized integration between NetSuite and Adobe via Celigo, addressing the client’s specific requirements for managing subscription orders and sales order updates.

our soluation image
1

Custom Subscription Data Import

Using Celigo, we automated the import of subscription data into NetSuite as custom records, allowing seamless data flow and minimizing manual entry.

2

Sales Order Quantity Updates

We deployed a custom script within NetSuite that processed the subscription data and automatically updated item-level quantities on sales orders based on the client’s predefined criteria.

3

Enhanced Order Management

The solution allowed for efficient processing of multiple sales orders and ensured that item quantities reflected the latest subscription data.

4

Client-Specific Logic

The integration was customized to adhere to specific rules and criteria set by the client, ensuring accuracy and alignment with their business processes.

Challenges

The integration presented several challenges that called for creative, tailored solutions

Legacy Integration Limitations

The previous integration could not support the complexity of handling multiple sales orders, leading to inaccurate item-level quantities.

Custom Record Processing

Managing the custom records within NetSuite and ensuring accurate updates required developing a tailored solution that could automate this process without errors.

Data Accuracy

Ensuring that the item-level quantity updates reflected the most current subscription data was crucial for maintaining order accuracy and customer satisfaction.

Results

1

Streamlined Subscription Management

The new integration automated the import of subscription data into NetSuite, reducing manual intervention and ensuring data accuracy.

2

Accurate Sales Order Processing

The custom script successfully updated item-level quantities on sales orders, improving fulfilment accuracy and operational efficiency.

3

Increased Efficiency

By automating the handling of complex subscription data, the client could process orders faster and with greater accuracy.

4

Scalable Solution

The custom integration provided a scalable framework for future business growth and potential expansions in subscription offerings.

Looking for Seamless Workflow Integration?

Contact us for custom NetSuite integration to meet your unique business needs.

Book Call