70%
faster design transfer for order processing
3x
Efficiency with faster subscription & order processing
100%
order accuracy through automated data sync
About
Client
Business
About The Fruit Box
The Fruit Box is a subscription-based e-commerce company specializing in delivering fresh fruits to customers.
The Challenge
The client previously struggled with an outdated integration that could not handle complex subscription orders across multiple sales orders.
The Need for a Custom Solution
They required a custom solution to streamline their subscription management and accurately update sales order quantities.
Our Solutions
We implemented a fully customized integration between NetSuite and Adobe via Celigo, addressing the client’s specific requirements for managing subscription orders and sales order updates.
Custom Subscription Data Import
Using Celigo, we automated the import of subscription data into NetSuite as custom records, allowing seamless data flow and minimizing manual entry.
Sales Order Quantity Updates
We deployed a custom script within NetSuite that processed the subscription data and automatically updated item-level quantities on sales orders based on the client’s predefined criteria.
Enhanced Order Management
The solution allowed for efficient processing of multiple sales orders and ensured that item quantities reflected the latest subscription data.
Client-Specific Logic
The integration was customized to adhere to specific rules and criteria set by the client, ensuring accuracy and alignment with their business processes.
Challenges
The integration presented several challenges that called for creative, tailored solutions
Legacy Integration Limitations
The previous integration could not support the complexity of handling multiple sales orders, leading to inaccurate item-level quantities.
Custom Record Processing
Managing the custom records within NetSuite and ensuring accurate updates required developing a tailored solution that could automate this process without errors.
Data Accuracy
Ensuring that the item-level quantity updates reflected the most current subscription data was crucial for maintaining order accuracy and customer satisfaction.
Results
Streamlined Subscription Management
The new integration automated the import of subscription data into NetSuite, reducing manual intervention and ensuring data accuracy.
Accurate Sales Order Processing
The custom script successfully updated item-level quantities on sales orders, improving fulfilment accuracy and operational efficiency.
Increased Efficiency
By automating the handling of complex subscription data, the client could process orders faster and with greater accuracy.
Scalable Solution
The custom integration provided a scalable framework for future business growth and potential expansions in subscription offerings.
