40%
improvement in order fulfillment accuracy
60%
faster order processing with automated workflows
75%
boost in logistical efficiency, meeting market demands
About
Client
Business
Global Fashion Leader
Signal Brands is a renowned global fashion company that designs and manufactures premium accessories under licensed brands.
Real-Time Connectivity
With operations spanning factories, warehouses, and retail outlets, they required real-time data exchange to optimize logistics and fulfillment processes.
Expansion-Driven Optimization
As the company expanded, it needed technological solutions to handle increasingly complex order fulfillment and distribution procedures.
Our Solutions
We implemented a secure SFTP integration to streamline data exchange between NetSuite and Signal Brands’ 3PL providers, enhancing logistical operations.
Secure SFTP Server Setup
Installed a secure SFTP server to enable seamless data transfer between NetSuite and the 3PL warehouse team.
Automated Sales Order Export
Configured NetSuite to automatically export sales orders to the SFTP server in a structured CSV format for easy access and processing by the 3PL warehouse team.
Streamlined Fulfillment Process
Enabled the 3PL warehouse team to download, process, and fulfill orders directly from the SFTP server, reducing manual intervention.
Shipment Data Import
Set up NetSuite to import shipment data from CSV files on the SFTP server, updating fulfillment statuses in real-time.
Challenges
The integration project faced several challenges due to the limitations of the 3PL warehouse’s technology and the need for a secure data transfer method.
Absence of REST API
The 3PL warehouse lacked a REST API, limiting the ability to directly exchange data between NetSuite and the warehouse. This required creating an efficient alternative for automating sales order pushes and shipment data retrieval.
Manual Processes
Initially, Signal Brands had to process orders and manage shipments manually, which led to delays and increased the potential for human errors.
Data Security
Establishing a secure method of data transfer was crucial to safeguard sensitive business information during transit, along with ensuring the reliability of the solution.
Results
The implementation of the SFTP server-based integration transformed Signal Brands’ order fulfillment process, delivering key operational improvements.
40% Improvement in Shipment Accuracy
Automating the sales order and shipment data workflows led to a significant increase in fulfillment accuracy.
75% Increase in Logistical Efficiency
The streamlined processes enhanced overall efficiency, allowing the client to respond more quickly to market demands and improve control over inventory.
Real-Time Order Tracking
The solution provided real-time tracking of order statuses and timely delivery updates, improving customer satisfaction and operational transparency.
Faster Order Processing
Reduced order processing time through automation, ensuring orders were fulfilled and shipped more quickly, giving Signal Brands a competitive edge in the fashion industry.
