100%
automation of order fulfillment processes, eliminating manual labor.
95%
reduction in human errors during transactions
90%
efficiency increase in order processing
About
Client
Business
Sports Tech Solution Provider
The client is a leading sports innovation company providing IT solutions for athletes and sports teams to enhance performance.
Need for Automation in Order Processing
The client required a seamless integration between NetSuite and 3PL to automate order fulfillment and data exchange.
Complex Integration Requirement
The client needed a solution that eliminated manual errors and facilitated real-time communication between NetSuite and the 3PL platform.
Our Solutions
We implemented a custom NetSuite 3PL integration for the client, automating their order fulfillment and transaction processes to ensure frictionless business operations.
SFTP and NetSuite Connection
We built a custom script to establish a secure connection between the 3PL platform’s SFTP server and NetSuite’s File Cabinet, enabling seamless data transfer.
Automated File Generation
Developed scripts that generated separate transaction files for each order and stored them in the NetSuite File Cabinet for further processing.
File Transfer Automation
Created export scripts to transfer files from the NetSuite File Cabinet to the 3PL SFTP server and import scripts to retrieve fulfillment records back to NetSuite.
ERP Optimization
Optimized NetSuite to ensure that the integration operated smoothly without affecting the system’s overall performance.
Challenges
We encountered several challenges during the integration process:
System Compatibility
Integrating the SOAP-based NetSuite system with the CSV file-based 3PL platform required extensive customization and testing to ensure smooth data exchange.
Automation of Data Transfer
Automating the transfer of transaction and fulfillment files while maintaining data accuracy required creating custom scripts for file handling.
Error Handling
Developing a robust error-handling mechanism to address any potential data discrepancies or system failures during file transfers was a critical challenge.
Results
Our tailored NetSuite 3PL integration solution delivered several critical benefits for the client.
Automated Order Fulfillment
Orders received by the client are now automatically processed, sent to the warehouse, and fulfilled without manual intervention.
Reduced Manual Errors
The automation eliminated human errors in transaction and item data processing, improving accuracy and efficiency.
Cost Savings
The client experienced significant cost savings by replacing manual operations with automated processes, enhancing overall business efficiency.
Real-Time Data Exchange
The integration enabled real-time data flow between NetSuite and 3PL, ensuring that all records were updated promptly and accurately.
