30%
reduction in order processing time with automated workflows
25%
increase in fulfillment accuracy via real-time data synchronization
15%
improvement in warehouse team productivity through streamlined processes
About
Client
Business
Logistics & Supply Chain Specialist
Toby is a logistics and supply chain company that relies on accurate order processing and fulfillment to maintain high service standards.
Multiple Warehouses
The client operates several warehouses, which required seamless data exchange between NetSuite ERP and their 3PL providers.
Commitment to Timely Delivery
Their core goal is to ensure timely delivery and accurate inventory management to meet consumer demands efficiently.
Our Solutions
We implemented a secure, scalable integration solution using an SFTP server to streamline data exchange between NetSuite ERP and Toby’s 3PL providers.
SFTP Server Setup
Developed a secure SFTP server-based integration for seamless data exchange between NetSuite and Toby’s 3PL warehouse team.
Automated Data Exchange
Enabled automatic export of Sales Orders (SO), Purchase Orders (PO), and item information from NetSuite to the SFTP server.
Real-Time Data Import
Facilitated the import of fulfillment and item receipt data from the SFTP server into NetSuite, ensuring timely updates for order fulfillment and inventory management.
CSV File Processing
Automated the processing of CSV files, allowing quick and efficient data exchange between the ERP system and 3PL providers, ensuring data accuracy and reducing manual intervention.
Challenges
Several key challenges were encountered during the integration process:
Data Accuracy and Timeliness
Ensuring accurate, real-time data exchange between NetSuite ERP and 3PL providers for order and inventory data was essential.
Secure SFTP Setup
Establishing a secure SFTP server and managing the automated import/export of SO, PO, and item data in CSV format posed initial challenges.
High-Volume Data Processing
The integration needed to handle large volumes of data without impacting system performance, while maintaining ease of use for the warehouse team.
Results
The successful integration of NetSuite ERP with Toby’s 3PL providers delivered significant operational improvements.
30% Reduction in Order Processing Time
Automated workflows and real-time data exchange significantly reduced the time taken to process orders, improving overall efficiency.
25% Increase in Fulfillment Accuracy
Real-time synchronization of fulfillment and item receipt data minimized errors and improved order accuracy.
15% Boost in Warehouse Productivity
Streamlined processes enhanced warehouse team productivity, enabling faster order fulfillment and inventory management.
Scalable Solution for Future Growth
The solution provided a scalable integration, allowing Toby to expand their operations while maintaining high service standards.
